Spike you were right! I called AETools and they remotely took control of my computer and fixed it. The main issue was with java. You must use java version 8. Mine was the newest version (I think it was 11). He installed the older version 8 for me.
I had no problem with the 2010 and up J2534 app. It downloads the files for you.
The 2009 and older version you must download the files first then run the app. So if anybody is having trouble downloading Chrysler's files, YOU MUST RUN JAVA 8. The newer versions will not work!
The tech support guy told me that he gets 15 calls a day for this download issue.
Thanks Spike! I'll check later and post the exact java version. I know it was version 8 but that is it. It is probably the same version listed in the j2534 instructions.
OK, Here is an update. I'm trying to install a new WIN module in a 2008 Grand Cherokee. Now I can download PCM files from tech authority but I can not download any other files listed. I get a "could not download files" error when I try downloading the WIN file.
Do they show you files that are not covered under J2534? In other words, is the PCM the only module programable with the Chrysler j2534 app in a 2008 Grand Cherokee? There are other files in the list of downloads, why would they list them if they are not downloadable?
Kevin